Privacy Policy

Last updated: October 2026

Bara Electrical Pty Ltd (“Bara Electrical”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through baraelectrical.com and in the course of our work, how we use it, and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What personal information we collect

Contact details you give us, such as your name, email address, phone number and the address of the property where work is needed.
Details of your enquiry or job, including messages, photos and documents you send us.
Information we need to quote, carry out and invoice electrical work.
Website usage information, such as the pages you visit, your approximate location, your device and browser type and how you arrived at our site. This is collected through cookies and similar technologies.

How we collect it

We collect personal information when you fill in a form on our website, call or email us, or deal with our electricians in person. If you are a tenant or occupant, your property manager, strata manager or landlord may give us your contact details so that we can arrange access. Website usage information is collected automatically when you visit our site.

How we use your information

To respond to your enquiry and provide quotes.
To book, carry out and invoice electrical work.
To issue compliance certificates and keep the records we are required to keep.
To provide customer service and follow up on completed work.
To understand how our website is used so that we can improve it and measure our advertising.
To meet our legal obligations.

We only send marketing messages where you have agreed or where the law allows, and you can opt out at any time by contacting us.

Cookies and analytics

Our website uses the following third-party tools. They may set cookies and collect information such as your IP address, device details and the pages you view.

Google Tag Manager and Google Analytics to measure website traffic and usage.
Google Ads to measure whether our advertising leads to enquiries.
Microsoft Clarity to record how visitors use our pages, such as clicks and scrolling, so that we can improve the site.
Google reCAPTCHA to protect our forms from spam.
Google Maps to display our service area.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

Who we share information with

Our employees and contractors who need it to do their job.
Service providers that help us run our business, such as website hosting, email, job management and accounting providers.
The property manager, strata manager, landlord or owner who engaged us for the job, where relevant.
Regulators and other authorities where we are required to by law.

We do not sell your personal information.

Overseas storage

Some of our service providers, including Google and Microsoft, may store or process information outside Australia.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep personal information only for as long as we need it for the purposes described in this policy or as required by law.

Access and correction

You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below.

Complaints

If you have a concern about how we have handled your personal information, please contact us. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Contact us

Bara Electrical Pty Ltd
110 Oats St, Carlisle WA 6101
Phone: (08) 6206 6899
Email: admin@baraelectrical.com.au

Changes to this policy

We may update this policy from time to time. The current version is always available on this page.